Shipping policy

Shipping rates
- New Zealand: NZ$6.95, free on orders over NZ$35.
- Australia: NZ$8.95, free on orders over NZ$45.
- Other countries: shipping is calculated at checkout and shown in your currency.

Delivery times
Our products ship from overseas suppliers. Delivery usually takes around 7–15 business days, though it can occasionally take longer. We'll email you tracking details once your order ships.

If you order several items, they may arrive in separate parcels on different days. That's normal, and each parcel will have its own tracking where available.

Questions
Email hello@shopnuye.com and include your order number if you have one.